What support is available to me as a Global Online student?

You will receive dedicated support from enrolment to graduation – no matter where you are in the world.

Meet Your Dedicated Team

One of our key priorities is ensuring you have access to the support you need to complete your degree successfully. From the moment you enrol as a Global Online student, you will become part of an engaging and supportive community, there to help you every step of the way.

As soon as you enrol on a course, you will be assigned a dedicated Student Success Advisor, who you can turn to for non-academic guidance throughout your time with us. They will act as your mentor and first point of contact, on hand to ensure that you are enrolled on the correct units, you are on track with your assessments and you don’t miss any key dates. Throughout the course, they will check in with you regularly at the times that suit you best. They will also help you connect with other services that you might find useful. To find out more, read our blog written by Tom White, our Student Success Manager.

During each study unit, your tutors and Programme Lead will be on hand to provide any academic support you need. Our dedicated Learner Development Team can also help you gain the skills needed for successful, independent study. They offer a wide range of webinar workshops, as well as one-to-one appointments, to help you get as much out of your studies as possible.

Our Virtual Learning Environment has been created by online learning experts to provide an immersive, community-focused platform. Throughout the course, you will regularly engage in interactive group tasks, discussion forums and seminars with other students across the world, helping you to grow a global network of fellow students who are not only rooting for their success but for yours too.

What our students say about us

"One of the biggest draws of any professional development course is having the opportunity to compare notes and experiences with people from different organisations. With online learning this can be more challenging but, with Global Online, the tools we need to work together are there. This is incredibly important and helps us support"
"The advice I have received from the Student Support team has been immense. They are very friendly and quick to help you with any questions you have about any aspect of your learning."

Any questions? Speak to our Enrolment Team